Refund Policy

Scope and Applicability

Geographic scope: This refund policy applies to purchases made by customers in New Zealand and in regions where we ship. Local consumer rights may provide additional protections.

Topic and business: This refund policy applies to dietary supplements (including Arquenor) sold by Phexroxxshran. These products are food supplements, not medicines.

Eligibility

You may request a refund within 14 days of delivery for unopened products in original packaging. Contact us to initiate a return.

Process

Contact us at the details below. We will provide return instructions. Upon receipt and verification of the product, we will process the refund within 14 business days.

Conditions

Opened or used products are not eligible for refund unless defective. Refunds are issued to the original payment method.

Contact

Phexroxxshran

49B Ghuznee Street, Te Aro, Wellington 6011, New Zealand

info@phexroxxshran.world | contact@phexroxxshran.world | support@phexroxxshran.world | help@phexroxxshran.world